Privacy Policy

This Privacy Policy explains how personal information is collected, used, and safeguarded in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using this website, users consent to the practices described below.

01

Information Collected

  • Personal details: full name, contact number, email address, billing and shipping addresses.

  • Transaction information: payment details processed securely via authorized third-party gateways.

  • Website usage: cookies, IP addresses, device information, browsing patterns, and analytics.

02

Purpose of Collection

  • To process and deliver orders efficiently.

  • To provide customer support and communicate order updates.

  • To improve user experience, personalize services, and monitor website performance.

  • To send promotions, offers, and newsletters where consent is given.

03

Data Protection & Security

  • Reasonable technical and organizational measures are taken to prevent unauthorized access, misuse, or disclosure of personal data.

  • Payment information is encrypted and handled exclusively by secure third-party processors; sensitive card details are not stored.

04

Data Sharing & Disclosure

  • Information may be shared with trusted service providers such as couriers, payment processors, and IT support vendors strictly for service delivery.

  • Data will not be sold, rented, or traded to unrelated third parties.

  • Disclosure may occur if required by law, legal process, or regulatory authority.

05

User Rights

  • Users may request access to their personal data, request corrections, or withdraw consent for certain uses.

  • Marketing communications may be unsubscribed at any time via the opt-out link or by contacting support.

06

Cookies & Tracking

  • Cookies are used to enhance browsing experience, track usage patterns, and deliver relevant advertising.

  • Users may disable cookies in browser settings, though this may affect site functionality.

07

Retention of Dat

Personal data is retained only for as long as necessary to fulfill the purpose of collection, or as required by law.